If Knew It! is not for you, email info@knewitgame.com within 30 days of purchase with the email you used at checkout. You get a full refund. No form, no questions.
We confirm within 2 business days. The money goes back to the original payment method; depending on your bank it can take 5 to 10 business days to show up.
Before asking for a refund, try the one-page install guide that came with your purchase, or write to us with your phone model. Most issues are solved in one reply.
Packs bought separately follow the same 30-day policy.